All about Ennebiservice
We help people solve most problems with electric machines.
We distribute and assist directly appliances, domestic and industrial electrical appliances. Through a network of professional technicians we offer a repair service, repair guide, spare parts, accessories and consumables for private customers and companies, in the domestic and professional sector.
The perfect integration of IT systems with the repairs laboratory and distribution allows you to interact quickly by offering clear and fast answers.
This makes Ennebiservice a reality increasingly appreciated by customers.
The partnership with the largest manufacturers in the world allows access to the best prices on the market and continuous technical update. If you are a dealer or a report of household appliances and you are interested in knowing our services and propose them to your customers contact us.
We have a great thirst for the future, we work hard every day to offer customers an honest, transparent service, up to the new needs.
Ennebiservice was born from an idea of Nicola in 1996 in Magione, one of the main municipalities of the Lake Trasimeno area in Umbria. After attending the electrotechnical school and a period of apprenticeship, on June 30th he opens a small repair shop of appliances.
After two years there is a change of location in a busier way than Magione, because the need for Ennebiservice is to be as close as possible to local customers, which elected him as a small point of reference for repairs and advice on the correct use of many electrical tools that are normally found inside the houses.
More and more you start to perceive how important internet can also become within the home and how many are its extraordinary possibilities in the ever closer future.
In the Ennebiservice counter is already there, and immediately arouses the curiosity of the customers, a PC connected to IOL. These, however, are also years of great change, full of enthusiasm but irritated difficulties, and the thought of giving up everything is recurring, because the demand for change implies a small but substantial revolution in thinking about one's work.
In 2000, to help her brother, Valentina arrives and with her Ennebiservice began a first division of work for sectors of competence by separating the know-how referred to repairs from that of the sector of sales sector and that of building a local network of Technicians and repairers at home.
In 2002 the first ADSL connection arrived in Magione, sensing that this new form of communication opens extraordinary opportunities also in the universe linked to work.
The network suddenly speeds up the communication and arrival of spare parts. Ennebiservice begins to establish itself in the territory of Magione and in the neighboring areas and the eBay advertisements allow a first significant online presence. Presence that is consolidated in the following year through the implementation of the first management software that allows you to automate and streamline many procedures related to the sale of spare parts, repair and maintenance of electrical and electronic equipment.
But it is in 2003 that with the publication of the first website the shop becomes online and the adventure of the direct online trade of products and services begins. Only in 2005, however, the revolution of IT systems and technology investments allow the integration of real trade with e-commerce and the management of a dedicated Ennebiservice portal, which justifies, in 2010 the opening of a shop in Castiglione del Lago (PG), thanks to the results obtained online ..
In 2011 the structuring of the new website is started. Thanks to a simple and intuitive Ennebiservice interface, it is able to maintain and enlarge a direct relationship with potential customers interested in products and services both online and in the shop. Arriving in 2012, to a perfect integration between shops and e-commerce.
The research and innovation of the processes allows you to manage repairs, requests for spare parts provision of services in multichannel mode.
In 2013, the shift from the repairs department, the warehouse and the shipping department was decided. By transferring these activities to a more comfortable and spacious location, repairs and shipments become much faster and more precisely and the warehouse is more orderly and better organized.
In this perspective, in 2014, the transfer of the Castiglione del Lago headquarters to the central Piazza Guglielmo Marconi, with a new shop, comfortable and in 2015, the year of the second computer revolution, all the systems are now in Virtual Cloud mode is implemented. , ensuring better performances, in speed and safety, both for the numerous national customers, and for those, equally significant, that come from abroad.
In 2016 Ennebiservice is an almost completely digital company and this justifies the choice to rethink a new logistics and to transfer all the activities in a single location, the new headquarters of the Ludovico Ariosto road.
In 2019 the publication of the shop you are seeing arrives with great pride.
We arrive at 2020 year that will end up on history books, we adopt a new sales system that brings important innovations for the experience of using the online store. The Magione store is now integrated with the online store to offer customers a real multichannel experience.
We hope that this page goes on to be written.